We  recommend you  to immediately  inspect goodss delivered to ensure you are completely satisfied with the goods, including that the goods are of acceptable quality, and match the description we have provided to you.

Return must be done within seven (7) working days starting from the day you received the  item. You may return your order (or items) for any of the following reasons: 

• You received the wrong item in your package or the item has a manufacturing defect (excluding goods marked as display set items or clearance goods).
  And the general requirements for returns are as follows:
1. You have proof of purchase (order invoice number and receipt).
2. The goods must be in new condition and returned in the original selling condition and  unopened packaging along with all original accessories (including manuals, warranty cards, certificate of authenticity) and any free gifts, vouchers received with it.
3. The product must not have been used or washed.
• Under what conditions is/are the product non-returnable:
1. In the interests of hygiene:customer already used/washed
2. Display unit, auction items and clearance goods are strictly non-refundable. You are required to make a complete inspection to assess the item before purchasing. These items are sold on "as is, where is" basis.
3. Items that have been purchased for more than 7 days.
4. The item was purchased for someone else who simply does not want it.
5. The item has no defects. You've changed you're mind because of wrong selection, colour, size, model or specification, product not meeting expectation; or simply found it cheaper elsewhere. 
6. Defaulted on payment for item.

If your return meets all the requirements above and you wish to proceed with the return, please have your order invoice number ready and simplycontact our customer service for assistance
Our customer service agent will verify the return reason and arrange a free return service for you. We will conduct an evaluation within seven (7) days starting from the day we receive your returned items.

If your return is valid, we will process your refund or replacement, based on what you have indicated. If it's valid, we will reimburse you with a refund through the same mode of payment that was made in the original purchase.

If your return is not valid, we will notify you and arrange the items to be returned. For the items to be returned, a delivery fee will be chargeable. We reserve the right to reject any return, exchange, refund deemed unfit or unreasonable.